Get Leads · Website AI Assistant

A 24/7 AI assistant for your website

An assistant that answers common questions instantly, using only information you've approved: services, areas covered, opening hours, published prices, FAQs and policies. When someone is ready to enquire, it passes them straight to you.

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Why it matters

Questions don't wait for office hours.

Example: local plumbing business

Do you offer emergency call-outs?

Yes, we offer emergency call-outs 7 days a week across Birmingham and Solihull. Would you like me to pass your details to the team?

Yes, it's a leaking pipe.

Thanks. Can I take your name, phone number and postcode? Someone will call you back shortly.

Customers often browse in the evening or at weekends. If they can't quickly find out whether you cover their area, what something costs or how to book, many simply move on to the next business.

A well-built AI assistant answers those questions immediately and accurately, and captures the enquiry while the customer is still interested.

The important part isn't the chatbot itself. It's keeping it accurate. When your prices, services or hours change, I update the assistant's knowledge so it never gives out-of-date answers.

What's included

What I set up, and what I look after

I set up

Your business knowledge base: services, areas, hours, prices, FAQs, policies
The assistant, trained on approved information only
Clear limits: no advice, no guesses, no invented prices
Handover to your contact form, email or phone
Branding and placement on your website
Privacy notice wording

Each month

Knowledge kept up to date
Conversations reviewed for accuracy
Answers improved
Top customer questions reported
New FAQs and content ideas fed back to your website

Built responsibly: the assistant only answers from your approved information, hands anything else to a person, never gives medical, legal or financial advice, and collects no more personal data than a normal enquiry form.

How it works

Four simple steps

Gather
I collect and organise your approved business information into a knowledge base.
Build
I set up and test the assistant with clear rules on what it can and can't say.
Launch
It goes live on your website, with enquiries routed straight to you.
Maintain
Each month I update its knowledge, review conversations and report what customers ask.

The result

What it does for your business

Instant answers, 24/7

Common questions answered at any time of day.

More enquiries captured

Interested visitors are passed to you before they leave.

Less repetitive admin

Fewer calls and emails asking the same questions.

Always accurate

Knowledge kept current as your business changes.

Customer insight

See what people ask most, and improve your website to match.

Built responsibly

Approved information only, human handover, minimal personal data.

Questions

Website AI Assistant: common questions

What is a website AI assistant?

It's a chat assistant on your website that answers visitors' questions using your approved business information, and passes enquiries to you when someone is ready to get in touch.

What if it gives a wrong answer?

It's set up to answer only from information you've approved and to hand over when it isn't sure. I review conversations every month and correct anything that needs improving.

Is it GDPR compliant?

It's designed to collect only what a normal enquiry form would, with clear privacy wording. We agree data handling upfront, and enquiries go directly to you.

Do I need to change my website?

No. The assistant is added with a small piece of code. I can install it for you or give simple instructions to your web developer.

Included in

Website AI Assistant is part of these packages

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Related services

Works well with

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